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Transfers in Bangkok

Our customers' reviews

These are genuine reviews written by our customers. All customers that use our transfer service will receive an email so that they can review the service provided.

Customer scoring

217

Type of traveler

Person traveling alone (35)

Couple (80)

Group of friends (15)

Family with small children (8)

Family with adolescent children (25)

See only reviews with text

11 / 13 / 2022

Mery

Miami, The United States

Had to wait to get a taxi

Our team calculates a reasonable amount of time for passengers on intercontinental flights to disembark, get through passport control, collect their bags, and access the public area. We have confirmed that our driver met you one hour and eight minutes after your plane landed, which is normal. We are sorry, however, if you were not completely satisfied with the service.

I travelled by myself

09 / 20 / 2022

Peter

Australia

Car failed to arrive. No one has responded to my earlier request. We were left at Bangkok airport at 4 am after delayed flight. No refund was processed either. Terrible service and the app makes it very hard to contact anyone when you need help. I CANNOT RECOMMEND THIS COMPANY

The driver had an accident on the way and therefore could not pick you up and report what happened. We are sorry for the inconvenience caused. The corresponding refund has been processed.

I travelled with my partner

11 / 22 / 2019

Anonymous

Conroe , United States Minor Outlying Islands

The picture in the app looks like almost a limo and we got a very compact Toyota.

With this reservation you have booked a 3 passenger vehicle, the picture is only an example.

I travelled with my partner

05 / 19 / 2019

Oscar

Madrid, Spain

Very good service although it's a chaos to find the person who is waiting for you. This guy didn't speak English and it was a bit difficult to undesrtand him. Once we found the guy, the car was good and the service was very good.

I travelled with my partner

05 / 15 / 2019

Oscar

Madrid, Spain

Very good service. The car driver was on time at the reception of the hotel. I recommend this service having in consideration that the traffic is horrible in the city. We did the travel during Sunday and we didn't have problems related to the traffic. I think it's a must to go to the airport with any of these kind of services because of the airport is far from the city centre.

I travelled with my partner

04 / 25 / 2019

Anonymous

Armenia, Colombia

The car smells smoke

Thank you for your comments, we shall forward this information to our local providers so they can take it into account to prevent this from happening again.

01 / 28 / 2019

Lara Del Valle Johnson

Montevideo, Uruguay

Great service, got to the hostel quickly. It was a little wierd to get my picture taken for proof, other than that, perfect!

I travelled by myself

01 / 19 / 2023

Natalia

Madrid, Spain

Nos hicieron esperar 15 minutos. En otros traslados el coche está esperando y pendientes de la llegada del vuelo. En este caso tienes que buscarles y una vez los encuentras, esperar a que lo organicen con un coche.

El proveedor del traslado calcula un tiempo prudencial para que los pasajeros desembarquen, pasen los controles pertinentes, recojan sus maletas, y accedan a zona pública. Sentimos si tuviste que estar un tiempo esperando. Procuraremos que esto no vuelva a suceder.

I travelled with my partner

12 / 15 / 2022

Daniel

Spain

Buena comunicación por whatsapp, encontramos muy fácilmente el punto de encuentro, sin embargo teníamos la salida a las 7.15 y hasta las 8.00 no salimos del aeropuerto.

En ocasiones pueden producirse demoras ocasionadas de factores como el estado del tráfico, o los trámites a la salida de la terminal del aeropuerto. Sentimos las molestias ocasionadas respecto a esto.

I travelled with my partner

12 / 07 / 2022

Cesar

Sao Paulo, Brazil

Foi uma experiência ruim. Ao sair do aeroporto não havia ninguém com uma placa com meu nome, porem haviam dezenas de motoristas de empresas diferentes com plaquinhas com outros nomes. Nenhum contato da Civitatis me respondeu. Após muito tempo, encontraram meu nome num painel improvisado com muitos outros nomes. Só a partir daí que foram chamar o motorista. Saímos do aeroporto com 1 hora de atraso devido a desorganização da empresa e ainda o motorista nos levou ao endereço errado.

Lamentamos se o afluxo de passageiros nestes dias não lhe permitiu localizar o condutor mais cedo. Estaremos atentos ao serviço para confirmar que o mesmo está a ser executado correctamente.

I travelled with my partner

11 / 17 / 2022

Rafael

Spain

Muy bien organizado. Tener contacto vía wassup del organizador del traslado muy importante para incidencias Translate this opinion into English.

Very well organized. Have contact via wassup of the organizer of the transfer, very important for incidents Opinion translated. Show original.

I travelled with my partner

11 / 12 / 2022

Alejandra

Valencia, Spain

Fue muy bien Translate this opinion into English.

it was very good Opinion translated. Show original.

I travelled with my partner

11 / 09 / 2022

Anonymous

Madrid, Spain

Though I finally got safely to my destination, the experience was not good. The driver got lost in traffic and then lost the way to my hotel, getting the car into lonely alleyways and side roads. As a female riding alone at 1 am in the morning I was resalí scared so I called someone to find me via the phone location and give me instructions to get to my hotel, but since the driver didn’t speak fluent English he wouldn’t stop te car when I told him to, which made things worst for a few minutes.

We are sorry if you felt insecure at any time. However, we can assure you that this was never the driver's intention. We have already taken note of your impressions in order to continue improving the service.

I travelled by myself

11 / 07 / 2022

Sara Saavedra Velasco

Leon, Spain

Genial. Lo encontramos a la primera sin ningún problema. El coche muy limpio y el conductor muy amable.

I travelled with my partner

10 / 21 / 2022

Maria Cecília Cunha

Portugal

O vosso condutor não apareceu. É voz corrente no local que o fornecedor faz muito disso.. Acabei por ser ajudada por uma coordenadora que se encontrava no local a gerir tudo, que mandou vir outra empresa.

Confirmámos que efectuou a transferência com o nosso fornecedor local. Lamentamos que tenha havido alguma confusão a este respeito.

I travelled by myself

10 / 03 / 2022

Daniel Hedelscoff

California , The United States

En general bien, salvo que me dieron un número de placa del carro, pero nadie me acompaño hasta el carro, me hicieron salir del aeropuerto y buscarlo, sin conocer esa forma es difícil en un pais extraño y sin conocerlo, finalmente el conductor nos encontró a nosotros Translate this opinion into English.

In general, well, except that they gave me a license plate number of the car, but nobody accompanied me to the car, they made me leave the airport and look for it, without knowing that way it is difficult in a foreign country and without knowing it, finally the driver found us U.S Opinion translated. Show original.

I travelled with my partner

10 / 02 / 2022

Carmen

Lugo , Spain

Muy bien indicado. Buena comunicación con el transportista. Translate this opinion into English.

Very well indicated. Good communication with the carrier. Opinion translated. Show original.

I travelled with my partner

08 / 23 / 2022

Anonymous

Spain

El conductor fue muy puntual y la conducción óptima. Translate this opinion into English.

The driver was very punctual and optimal driving. Opinion translated. Show original.

I travelled with my partner

08 / 23 / 2022

Roberto

Roma, Italy

Perfect service on time and good communication

I travelled with teenagers

08 / 14 / 2022

Beatrice

Sainte Marie, Réunion

Le chauffeur était comme convenu à l'heure indiquée. il avait une pancarte qui nous identifiait. Translate this opinion into English.

The driver was as agreed at the indicated time. he had a sign identifying us. Opinion translated. Show original.

I travelled with teenagers

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